Before you can send out your first campaign you will need to insure that your domain and email address are verified.

If your DNS is being hosted by DesignHub or Dot Cube, you don’t need to worry about this, and can ignore the steps outlined below, as we would have done this for you already.

The below steps are therefore only applicable to persons not using Dot Cube to host their domain.

STEP 1: ADD/MODIFY THE RELEVANT RECORDS IN YOUR DNS

Below are the records that will need to be added/modified in your DNS Zone. If you are not comfortable adding/editing these records yourself, please send these instructions to your Hosting Provider to assist. Once these records have been successfully added to your DNS, you can then proceed to STEP 2.

SPF Record

If your domain does not have a SPF record, you will need to create a new record using the details below.
Hostname: @
TTL: 14400 or blank
Record Type: TXT
Destination/Value: v=spf1 a mx include:mymail.africa ~all

If your domain already has a SPF record, simply edit the existing record and include the following line:
include:mymail.africa

DKIM Record

Hostname: api._domainkey
TTL: 14400 or blank
Record Type: TXT
Destination/Value:

k=rsa;t=s;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCbmGbQMzYeMvxwtNQoXN0waGYaciuKx8mtMh5czguT4EZlJXuCt6V+l56mmt3t68FEX5JJ0q4ijG71BGoFRkl87uJi7LrQt1ZZmZCvrEII0YO4mp8sDLXC8g1aUAoi8TJgxq2MJqCaMyj5kAm3Fdy2tzftPCV/lbdiJqmBnWKjtwIDAQAB

CNAME Record

Hostname: tracking
TTL: 14400 or blank
Record Type: CNAME
Destination/Value: tracking.mymail.africa

DMARC Record

Hostname: _dmarc
TTL: 14400 or blank
Record Type: TXT
Destination/Value: v=DMARC1; p=none;

STEP 2: VERIFY RECORDS ADDED TO DNS

Once the relevant DNS records have been added to your DNS you can then proceed to verify that these records are working correctly. To verify the records you can follow the link below to Domains.

https://mymail.dotcube.co.za/#/settings/new/domains

Click on the Add Sending Domain to add the domain from which emails will be sent. This will be the same domain you added the DNS records to in STEP 1.

Once the domain has been successfully verified, you can then proceed to add the from email address. To do this click on “From email” and the email address to be used. This email address will need to be in the same domain as the domain that was verified previously.